Questions, Simply Answered.

Because clarity is part of calm. Below, we’ve gathered what most clients ask before their first Reset.

  • The NUHAUS Reset is a 3–6 hour in-home ritual that restores your space to a state of calm.
    We arrive in clean clogs, Haus aprons, and focused silence. Using 275°F dry vapor steam, sealed HEPA filtration, and Haus-made botanical solutions, we purify surfaces, textiles, and air — concluding with a bottled waters, HAUS treat, and your Reset card.

  • You’re welcome to be home, though many clients prefer to step out while we work.
    If you choose to stay, we ask for minimal movement through the space — the process is meditative and most efficient when uninterrupted.

  • Depending on the size and scope of the space, your Reset will be performed by one or two Haus specialists.
    We’ve found that fewer people in the home creates less chaos and greater focus — each team member is trained to move with precision and calm, treating the process as ritual.

  • We love animals and simply ask that pets are secured in a separate room or outdoor area during your Reset.
    Our formulas are non-toxic and safe once dry, but the equipment — especially the steamer — operates at 275°F and can startle sensitive animals.

  • Cancellations or reschedules made less than 48 hours in advance are subject to a cancellation fee.
    Our schedule is intentionally limited to maintain quality and presence — thank you for honoring the time we reserve for your home.

  • Currently, NUHAUS serves homes in Santa Barbara, Montecito, Summerland, Carpenteria, Ojai, Ventura, Oxnard, Simi Valley, Moorpark, Camarillo, and Thousand Oaks.
    New areas will be added gradually as our team expands.
    If you’re outside these regions, you can join our waitlist to be notified when we arrive near you.

  • Yes. Every Reset is performed with our own professional-grade tools — a HEPA-sealed vacuum, a 275°F steam system, microfiber and cotton cloths, and proprietary Haus-made botanical blends.
    We never use your cleaning products. Our tools are an extension of our method.

  • We ask that personal items and clutter are put away before we arrive, allowing our team to work with focus and precision. That includes clearing countertops and tables of all unnecessary items.
    We’ll handle all surfaces, linens, and touch points — you simply open your door and exhale.

  • Not in the traditional sense.
    NUHAUS is a wellness service for the home — a ritual designed to restore purity and calm.
    We do not perform move-in/move-out, post-construction, or post-event cleaning.
    Our method is not remediation — it’s restoration.

  • Our Haus-made blends are crafted for neutrality — subtle botanical notes that cleanse the air without masking it.
    We avoid synthetic fragrance entirely.

  • Yes. NUHAUS is fully licensed, bonded, and insured for your peace of mind.

  • Begin with our online form at thisisnuhaus.com/begin-your-reset — a short series of questions to help us understand your space and needs.
    You’ll receive a direct confirmation and next steps from our team.